Privacy Policy
Last updated: March 23, 2026
1. Overview
SignalThread respects your privacy. This policy explains what data we collect, how we use it, and your rights.
2. Information We Collect
We may collect:
- Account information (name, email, company)
- Usage data (interactions with the platform)
- Customer feedback data processed through the platform
- Device/browser data (IP, cookies, analytics)
3. How We Use Information
We use data to:
- Provide and improve the service
- Analyze usage and performance
- Support customers
- Ensure security and prevent misuse
We do not sell personal data.
4. Customer Data
Customers using SignalThread may collect feedback from their own users.
- That data belongs to our customers
- We process it on their behalf
- We do not use it outside of providing the service
5. Cookies & Analytics
We may use cookies and similar technologies to:
- Understand site usage
- Improve performance
- Track engagement
You can control cookies through your browser settings.
6. Data Security
We take reasonable measures to protect data, including:
- Secure infrastructure
- Access controls
- Encryption where appropriate
7. Data Retention
We retain data as long as necessary to:
- Provide the service
- Meet legal obligations
- Resolve disputes
8. Third-Party Services
We may use third-party providers (e.g., hosting, analytics, payments) to operate the service.
These providers only access data as needed to perform their functions.
9. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Request deletion
- Correct inaccurate data
Contact us to make a request.
10. Changes
We may update this policy from time to time. Continued use of the service means you accept the updated policy.
11. Data Processing Addendum
Business customers who use SignalThread to process Personal Data should also review the Data Processing Addendum.