5.2×
Higher completion rate compared to traditional text surveys
SignalThread
Voice is the unlock.
Reviews are the outcome.
Capture spoken feedback with QR, SMS, or embed. SignalThread turns voice into sentiment, routing, and automated review growth—so operators see signal, not noise.
Live pipeline
Signal → actionCapture
QR · SMS · embed
Voice
In-the-moment
Sentiment
AI scoring
Reviews
Routing
How it flows
QR / SMS / embed → Voice capture → AI sentiment → Routing & review invites
01
Capture
Customers speak on their terms.
02
Understand
Sentiment and themes surface fast.
03
Amplify
Google reviews and follow-up, on autopilot.
Proof points
Voice Surveys Outperform Text on Completion—and Speed
Operators use SignalThread to capture emotion in the wild, then route outcomes: reviews for promoters, follow-up for detractors.
30s
Average response time
+340%
Average increase in Google reviews within 90 days
Platform
One Pipeline from Voice to Action
Real-time sentiment, automated routing, and review growth—without another bolted-on survey tool.
Insights
Illustrative previewOverall pulse
90Excellent
6 pts above category avg
14 completed30 answers analyzed
SentimentStrong
ParticipationModerate
Topic reachNeeds focus
Key insights
What's working
Session relevance
8 mentions with positive sentiment
Staff helpfulness
6 mentions with positive sentiment
Networking quality
5 mentions with positive sentiment
Opportunities to improve
Urgent
Reduce check-in wait times
High impact
Urgent
Improve wayfinding between sessions
High impact
Urgent
Add more seating near high-traffic areas
High impact
Flow
Capture, Understand, Amplify
Three movements—same thread from feedback to revenue outcomes.
01
Capture
Deploy via QR, SMS, or embed. Customers speak. You listen.
- One-tap recording
- Multi-channel
- Zero friction
9:41
Voice feedback
Tap and speak — we'll transcribe & score it.
0:12Recording
QR · SMS · embed — same capture surface everywhere.
Overall pulse
90Excellent
vs category benchmark
SentimentStrong
ParticipationModerate
Topic reachNeeds focus
Key insights
Staff friendliness
5 mentions · positive
Video playback
Urgent · route to product
02
Analyze
AI-powered sentiment scoring. Emotion detection. Actionable insights.
- Real-time scoring
- Auto categorization
- Trend analysis
03
Amplify
Turn positive sentiment into Google reviews automatically.
- Google review routing
- Smart follow-up for negatives
- Fully automated
Google reviews
Automatic invites
Positive signal
Google review invite
Sent • tracked • no extra work
else
At-risk signal
Internal follow-up
Owner notified • follow-up scheduled
Voices from the field
Operators Who Switched to Voice-First Feedback
“Voice captures nuance that text never could. It completely changed how we understand customer feedback.”
“We drove 80+ reviews in under 3 months. The process is frictionless for customers.”
Industries
Built for Operators with Real-World Variance
Same voice engine—tuned for how each vertical collects feedback on the ground.
Home Services
HVAC, Plumbing, Electrical
Hospitality
Restaurants, Hotels, Venues
Healthcare
Clinics, Wellness Centers
Retail
Stores, E-Commerce Brands
Pricing
Straightforward Tiers, Room to Grow
Starter
$49/mo
- Google review routing
- Basic analytics
- Single location
- Email support
Growth
$99/mo
- Google review routing
- Advanced AI insights
- Up to 5 locations
- Priority support
Enterprise
Custom
- Unlimited locations
- API access
- Custom integrations
- SLA & priority handling
Next step
Ready to Hear What Customers Actually Mean?
Book a demo for a guided walkthrough.